Privacy Policy for SMS Communications
Effective Date: November 27, 2024
Last Updated: December 02, 2024
New Vision Behavioral Health Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS communications from us. Please read this policy carefully. If you do not agree with the terms, please do not opt-in to SMS communications.
Information We Collect
When you opt-in to receive SMS communications, we may collect:
- Phone Number: To send and receive SMS messages.
- Message Content: To process your inquiries and provide relevant services.
- Usage Data: Includes information about how you interact with our messages (e.g., whether a message was delivered or opened).
How We Use Your Information
We use the collected information for purposes such as:
- Sending you messages only regarding your appointment, inquiries, and customer support.
- No marketing campaigns.
- Message and data rates may apply.
- Ensuring compliance with applicable laws and regulations.
How We Protect Your Information
We use administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or mobile network is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: To facilitate SMS delivery and analytics.
- Legal Requirements: When required by law or to protect our rights.
Your Choices
You have the following rights regarding SMS communications:
- Opt-Out: Reply STOP to unsubscribe; no further SMS messages will be sent from New Vision Behavioral Health Services.
- Access and Update: Contact us to update or correct your personal information.
Third-Party Services
We may use third-party platforms or services to manage SMS communications. These services are governed by their respective privacy policies.
Children’s Privacy
Our SMS communications are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when this Policy was last revised.
Contact Us
If you have questions about this Privacy Policy, please contact us:
New Vision Behavioral Health Services
220 West Parkway, Suite 5
Pomona, CA 91768
Email: [email protected]
330-234-5251
